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About Us

 

We are the leading completely online florist delivery throughout Thailand via its computerized sending system and network of professional affiliate florists. Thai Garlands(Roses, orchids, fresh flower bouquets and gifts are also available for delivery to most other countries worldwide.) A complete menu of popular items is available online for all occasions. Each gift is professionally designed and delivered, to ensure the highest level of quality and service. Satisfaction is always guaranteed. 

Same-Day and Next-Day Delivery in Thailand
For modern flowers style in Bangkok same-day delivery is generally available everyday on orders received before 3:00 PM. in the recipient's time zone (excluding holidays and peak floral delivery periods.) Otherwise, next-day delivery is the norm. For Garlands (Thai Flowers style) in domestic with three days delivery from Siamflorist.com and international with five days delivery from us. About Thai Gifts Collections within 3-7 days shipment from Siamflorist.com's warehouse.

100% Satisfaction Guaranteed
If you are not completely satisfied with the quality of one of our flowers, please contact us immediately by electronic mail or phone, and we will cheerfully provide a replacement or make any other appropriate arrangements. By the way, for flower and fruit basket orders if an item is not available, we will substitute an item of equal or higher quality - at no extra charge.

Other Provinces of Thailand and International Order
SIAMFLORIST.COMt's modern flowers style delivers roses, wrapped bouquets throughout Thailand and most of the world via an international network of affiliated professional florists. For outside Thailand simply select from our menu of International selections. (Allow two days for delivery, excluding Sundays and legal holidays.) For Garlands (Thai Flowers style) in domestic with three days delivery from Siamflorist.com and international with five days delivery from us. About Thai Gifts Collections within 3-7 days shipment from Siamflorist.com's warehouse. Remarks that other provinces of Thailand and International Order Delivery excluding Sundays and legal holidays.

Sundays and Legal Holidays
Delivery of province and international services are often NOT available in many areas on Sundays or legal holidays. So, while every effort will be made to accommodate such deliveries when possible, items requested for delivery on a Sunday or legal holiday may be delivered the day before or day after the date requested, if necessary.

Peak Floral Delivery Periods
IMPORTTANT - At peak floral delivery periods, such as Valentine's and Mother's Day, please order at least two days in advance to ensure timely delivery.

Store Security
SIAMFLORIST.COM , order forms are encrypted using Secure Socket Layer(SSL) technology before being sent over the Internet to your web browser. This protects you from Internet "eavesdroppers" who might attempt to steal personal information about you, your credit card numbers or payment information.

SIAMFLORIST.COM accepts the following credit cards
Charge your online purchase with Visa, MasterCard, JCB, American Express and SCB Credit Cards Prices for each item are displayed online (in U.S. dollars.) all prices have already included delivery service charges.

When We Charge Your Credit Card
We will attempt to secure authorization on your credit card at the point of purchase online. If there is a problem securing this authorization you will be notified on the spot and prompted to use another card. If we receive verification of sufficient funds, your order will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Returns are easy for Thai Gifts Collections
Our return policy is simple. Within 7 days of receipt of your order, you may return

  • any Thai Gifts Collection items in new and original condition, with its original packaging items purchased from Siamflorist.com
  • for a full refund. Please note that we can process returns and refunds only for items purchased from Siamflorist.com.

Our returns center cannot process exchanges. If the item is a gift, we can issue a check refund to the gift recipient at the same address to which the order was shipped. Including the e-mail address or name of the person who gave the gift will help to expedite the process.

If the item is not a gift, we will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.

Please write the reason for your return on the back of your packing slip. Enclose the slip in the carton, wrap the package securely, and send it to the address listed on the back of your packing slip.

If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:

               SIAMFLORIST.COM INC.
                Returns Department
                90/2 Tessabal-Songkor Rd., Lardyao, Jatujak, Bangkok 10900 Thailand.


For your protection, please use FedEx, UPS, DHL or Insured Parcel Post for shipment.

Protecting Your Privacy
You'll be happy to know that we respect our customers' privacy and, unlike some other commercial services, do NOT sell or share our customer lists with other companies.

Items Displayed Online
For your shopping convenience, a wide variety of popular items may be viewed online. Each of these beautiful gifts is individually designed with the freshest flowers available, and most are offered in a variety of sized and prices to meet differing budgets. Of course, while the items shown are all representative of overall style, color scheme, and value, specific flowers and containers may vary in some cases due to design interpretation and availability or to meet our quality standards.

Customs Information
For all international packages of Thai gifts Collections, if the order is a gift, the package is marked "Gift" but the cost of the items is still stated on the customs form. Currently, we are not able to describe the contents in any other way.

Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by recipient, we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, you may want to contact your local customs office for further information.

For Additional Information
For additional information or assistance, click here to send comments and questions or give us a call. Our main phone number is 662-953-8900 or you can contract to our customers service at 66-2953-8900 or E-mail address at customerservice@siamflorist.com Our mailing address is SIAMFLORIST.COM INC., 90/2 Tessabal-Songkor Rd., Lardyao, Jatujak, Bangkok 10900, Thailand.