Information
Center
We
are the leading completely online florist delivery throughout Thailand
via its computerized sending system and network of professional affiliate
florists. Thai Garlands(Roses, orchids, fresh flower bouquets and gifts
are also available for delivery to most other countries worldwide.)
A complete menu of popular items is available online for all occasions.
Each gift is professionally designed and delivered, to ensure the highest
level of quality and service. Satisfaction is always guaranteed.
Same-Day
and Next-Day Delivery in Thailand
For modern flowers style
in Bangkok same-day delivery is generally available everyday on orders
received before 3:00 PM. in the recipient's time zone (excluding holidays
and peak floral delivery periods.) Otherwise, next-day delivery is the
norm. For Garlands (Thai Flowers style) in domestic with three days
delivery from Siamflorist.com and international with five days delivery
from us. About Thai Gifts Collections within 3-7 days shipment from
Siamflorist.com's warehouse.
100%
Satisfaction Guaranteed
If you are not completely
satisfied with the quality of one of our flowers, please contact us
immediately by electronic mail or phone, and we will cheerfully provide
a replacement or make any other appropriate arrangements. By the way,
for flower and fruit basket orders if an item is not available, we will
substitute an item of equal or higher quality - at no extra charge.
Other
Provinces of Thailand and International Order
SIAMFLORIST.COMt's modern flowers style delivers roses, wrapped
bouquets throughout Thailand and most of the world via an international
network of affiliated professional florists. For outside Thailand simply
select from our menu of International
selections. (Allow two days for delivery, excluding Sundays and
legal holidays.) For Garlands (Thai Flowers style) in domestic with
three days delivery from Siamflorist.com and international with five
days delivery from us. About Thai Gifts Collections within 3-7 days
shipment from Siamflorist.com's warehouse. Remarks that other provinces
of Thailand and International Order Delivery excluding Sundays and legal
holidays.
Sundays
and Legal Holidays
Delivery of
province and international services are often NOT available in many
areas on Sundays or legal holidays. So, while every effort will be made
to accommodate such deliveries when possible, items requested for delivery
on a Sunday or legal holiday may be delivered the day before or day
after the date requested, if necessary.
Peak
Floral Delivery Periods
IMPORTTANT
- At peak floral delivery
periods, such as Valentine's and Mother's Day, please order at least
two days in advance to ensure timely delivery.
Store
Security
SIAMFLORIST.COM
, order forms are encrypted using Secure Socket Layer(SSL) technology
before being sent over the Internet to your web browser. This protects
you from Internet "eavesdroppers" who might attempt to steal personal
information about you, your credit card numbers or payment information.
SIAMFLORIST.COM
accepts the following credit cards
Charge your
online purchase with Visa, MasterCard, JCB, American Express and
SCB Credit Cards Prices for each item are displayed online (in U.S.
dollars.) all prices have already included delivery service charges.
When
We Charge Your Credit Card
We will attempt to secure authorization on
your credit card at the point of purchase online. If there is a problem
securing this authorization you will be notified on the spot and prompted
to use another card. If we receive verification of sufficient funds,
your order will be completed and transferred securely to us. Your account
will be charged in 24 to 48 hours.
Returns
are easy for Thai Gifts Collections
Our return policy is simple. Within 7 days of receipt of
your order, you may return
- any Thai Gifts Collection
items in new and original condition, with its original packaging items
purchased from Siamflorist.com
for a full refund. Please
note that we can process returns and refunds only for items purchased
from Siamflorist.com.
Our returns center
cannot process exchanges. If the item is a gift, we can issue a check
refund to the gift recipient at the same address to which the order was
shipped. Including the e-mail address or name of the person who gave the
gift will help to expedite the process.
If the item is not a gift, we will notify you via e-mail of your refund
once we have received and processed the returned item. Please note that
we can refund shipping costs only if the return is a result of our error.
Please write the reason for your return on the back of your packing slip.
Enclose the slip in the carton, wrap the package securely, and send it
to the address listed on the back of your packing slip.
If you do not have your packing slip, please indicate the order number
on a separate piece of paper and send the package to the following address:
SIAMFLORIST.COM INC.
Returns Department
90/2 Tessabal-Songkor Rd., Lardyao, Jatujak, Bangkok 10900 Thailand.
For your protection, please use FedEx, UPS, DHL or Insured Parcel Post
for shipment.
Protecting
Your Privacy
You'll be happy
to know that we respect our customers' privacy and, unlike some other
commercial services, do NOT sell or share our customer lists with other
companies.
Items
Displayed Online
For your shopping
convenience, a wide variety of popular items may be viewed online. Each
of these beautiful gifts is individually designed with the freshest
flowers available, and most are offered in a variety of sized and prices
to meet differing budgets. Of course, while the items shown are all
representative of overall style, color scheme, and value, specific flowers
and containers may vary in some cases due to design interpretation and
availability or to meet our quality standards.
Customs Information
For all international
packages of Thai gifts Collections, if the order is a gift, the package
is marked "Gift" but the cost of the items is still stated on the customs
form. Currently, we are not able to describe the contents in any other
way.
Any customs or import duties are levied once the package reaches its
destination country. Additional charges for customs clearance must be
borne by recipient, we have no control over these charges and cannot
predict what they may be. Customs policies vary widely from country
to country, you may want to contact your local customs office for further
information.
For
Additional Information
For additional
information or assistance, click here to send comments and questions
or give us a call. Our main phone number is 662-953-8900 or you can
contract to our customers service at 66-2953-8900 or E-mail address
at contact@siamflorist.com
Our mailing address is SIAMFLORIST.COM INC., 90/2 Tessabal-Songkor Rd.,
Lardyao, Jatujak, Bangkok 10900, Thailand.
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